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Use cases

Messages people are glad to get

Six common ways businesses use bulk SMS, each with a ready-made template you can copy into your dashboard. Swap in your own business name and details.

Appointment reminders

Clinics, salons, repair services

Fewer missed bookings, without calling anyone.

Hi, this is Bright Dental. Reminder: your appointment is tomorrow at 10:00 AM. Reply C to confirm or R to reschedule.
117/160

Offers and promotions

Shops, restaurants, online stores

Fill quiet days with a time-limited deal.

Weekend deal at Urban Threads: 20% off everything until Sunday with code WKND20. Shop: urbanthreads.example Reply STOP to opt out.
130/160

Order and delivery updates

Stores, couriers, local delivery

Customers stop asking where their order is.

Your order from Green Basket is out for delivery today between 2 and 5 PM. Questions? Reply to this message.
108/160

Event reminders

Venues, gyms, community groups

More people show up when they're reminded the day before.

See you tomorrow! Riverside Yoga, Saturday 9 AM at Pier Park. Bring water and a mat. Reply STOP to opt out.
107/160

Service notices

Property managers, utilities, schools

Reach everyone fast when plans change.

Notice from Oak Street Apartments: water will be off on Thursday from 9 AM to noon for repairs. Thanks for your patience.
121/160

Win back customers

Subscriptions, cafes, service businesses

A friendly nudge brings back people who drifted away.

We miss you at Daily Grind! Show this text for a free pastry with any coffee this week. Reply STOP to opt out.
110/160
Before you send

Five rules for bulk SMS in the US

US law (the TCPA) and the mobile carriers set rules for text messages. Following them keeps your messages delivered and keeps you out of trouble. This is a summary, not legal advice.

  1. Only text people who agreed to it.Send to customers who gave you their number and agreed to hear from you. Never send to bought or scraped lists.
  2. Say who you are.Start with your business name so people recognise the message.
  3. Let people opt out.Add "Reply STOP to opt out" to marketing messages, and remove anyone who asks.
  4. Send at sensible hours.Stick to roughly 8 AM to 9 PM in the recipient's time zone.
  5. No deception.No fake prizes, fake account alerts or links pretending to be another company. That's phishing, and accounts that send it are closed.

Ready when your list is.

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